Articles

 APN Settings for WE826

If your device is factory reset, it may wipe out the necessary APN settings (Connection...

 Do I have a WE826?

This is the WE826. It has 2 cellular antennas and 2 Wi-Fi antennas. It also has 4 Ethernet...

 Examining your bandwidth usage on the WE826

While the WE826 has been one of our best performers, there are different operating systems on the...

 Examining your signal strength on the WE826

Signal Strength and Signal Quality can wildly vary inside your home/office due to things the...

 Getting Diagnostic Signal Information to find the best spot for your device

With a connected device, use a web browser and go to:192.168.1.1 Enter the password: adminand...

 How can I monitor my monthly data usage? (WE826)

The WE826 that is running our Rooter Firmware, can monitor the data usage. While it is not a...

 How to disable Wi-Fi completely.

In some situations, users may not want the Wi-Fi to be available. With the WE826, the Wi-Fi...

 I have the older OS for my device, can I upgrade?

Yes, but you probably don't need to. While there is a different firmware being installed on the...

 Insert/Remove a SIM card with the WE826

IMPORTANT NOTE:  You should NEVER have to push/pull hard are feel resistance as you insert/remove...

 Pink Plan APN settings on WE826 (Older OS Version)

For users of the Pink Plan on static IP, you will need to set the APN to b2b.static if the router...

 Pulling Tower Information for Tech Support

If you are having issues, the Digicom Technician may want you to pull the tower information so we...

 TTL Changes for WE826 with 2022 or previous firmware versions

If you have been requested to change your TTL settings, you will want to open your browser and go...

 Verifying the SIM/IMEI numbers of your WE826

Occasionally it may be necessary to verify the IMEI & SIM number of your device, but don't...

 WE826 - Changing Wifi Name / Password (Older OS Version)

To change/set your Wifi SSID and/or password, you will want to login to the admin at 192.168.1.1...

 WE826 Change SSID, WiFi Encryption and Password

Changing the WiFi SSID, Encryption Type, and Password for WE826 STEP 1: From your browser,...

 What is the WAN port used for? (WE826)

The WE826 has 4 LAN ports (yellow) that are used as a network switch for hardwiring devices to...