Knowledgebase

 Apache Error Logs

When you check the error logs, you can see many things. Some things you can ignore: File does...

 Apache Handlers

Apache Handlers allow you to control how Apache will manage certain file types. When Apache...

 Backup File Types - cPanel

When you have a backup file, you will need to know what type of backup it is so you can know what...

 Change cPanel Password or recover lost password

Requesting a New cPanel Password If you have lost or forgotten your cPanel password, you can...

 Connect to MySQL Database

How to Connect to the MySQL Database In order for your MySQL database to work as intended, it...

 Copying and Moving Files in File Manager

To copy or move files in File Manager: Log into cPanel. Under Files, click File Manager. In...

 DNS Tool

The DNS Tool in cPanel allows users to check the DNS for a domain to view potential problems and...

 Directory Index code in your .htaccess file

This is a .htaccess code which allows you to specify the file which loads as your default page...

 Directory Listing Denied, This Virtual Directory does not allow contents to be listed

Directory Listing Denied, This Virtual Directory does not allow contents to be listed Are you...

 Does Digicom use exim or maildir?

Exim is a mail transfer agent used on Unix-like operating systems. It is freely available under...

 Does it cost extra to park domains?

You may park domains to your existing primary domain's website for free. You still have to pay...

 DomainKeys and DKIM

DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK). It is a feature that helps...

 Error Page Codes

Error Page Codes What are Error Codes? All HTTP requests (the type of requests generated...

 Flush DNS

A very common issue you may encounter is when your local DNS resolvers cache a domain name to IP...

 Force all HTTP visitors to HTTPS for security

Once you have an SSL Certificate in place for your website (included in hosting, unless you turn...

 GnuPG Keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...

 How Do I Create and Delete a Cron Job?

Cron jobs run scheduled commands at specific times. The Cron Jobs tool in cPanel is helpful...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How to Create/Edit/Delete a File Using the File Manager

You will need to have a basic understanding of how to navigate the File Manager in order to...

 How to Disable Anonymous FTP

Anonymous FTP is disabled by default for the security of your account. We do not recommend using...

 How to Edit your .htaccess file

The .htaccess file contains directives (instructions) that tell the server how to behave in...

 How to Execute PHP in .html Files

It is highly recommended that you never allow HTML pages to automatically handle PHP or SHTML...

 How to Password Protect One File

This is an advanced design tutorial. If you are a beginner, we recommend using the cPanel...

 How to Repair a Broken Database

If you get the following error, it can easily be fixed from within cPanel: cpaneluser_database...

 How to Set a Cron Job to Use a Specific php.ini File

Some scripts executed with a Cron Job require a specific php.ini file to be used. When executing...

 How to change permissions (chmod) of a file

Permissions can be very important when it comes to hosting your website. Permissions can allow...

 How to find the URL of a file

If you want to share a web file with friends or the public, you first need to determine the path...

 How to log into cPanel

cPanel is a web hosting account management tool available on all Digicom Linux hosting plans,...

 How to redirect a Subdomain to another page

You can redirect your subdomain to another page by following the steps below: Log into cPanel....

 How to transfer a domain away from GoDaddy

How to transfer a domain from GoDaddy When a domain is transferred, the nameservers associated...

 How to upload a file using cPanel File Manager

How to Upload a File using the File Manager You can upload your files directly through cPanel...

 How to upload to an Addon or Subdomain

Option 1 In a FTP client enter this information.Host = add on domain nameUser =...

 How to use GZip

We support sending gzip files, or gunziping/gzipping files on the shared server. This is not the...

 How to view website statistics in cPanel using AWStats

How to View Website Statistics in cPanel Using AWStats When you have a website online, you may...

 If I change my cPanel password, will it affect my other passwords?

The main username and password are the same for cPanel login, FTP login, and MySQL database...

 Image Manager

The Image Manager in cPanel allows you to view and modify images in your account. You can...

 Importing Databases via phpMyAdmin

Importing Databases via phpMyAdmin Login to your cPanel: https://www.digicom.com/cpanel...

 Incorrect DiskSpace and Information in cPanel

Disk Space in cPanel Your cPanel keeps disk space usage for your entire account, including email...

 Index Manager

The Index Manager can stop people from seeing a list of all your files in a folder (the "Index...

 Invalid maildirsize error

How to fix the error "invalid maildirsize": Login to your server via FTP or File Manager. Go...

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Learn cPanel

These are great resources we hope will help:Video Tutorials by cPanelOfficial cPanel User Manual

 Linux Application Paths

Linux Application Paths - What is the path to ...? All of the paths in this article use an...

 Local, Backup, and Remote Mail Exchanger

This is a setting that tells Digicom how to handle your incoming emails. We recommend using...

 Location of Script Configuration Files

Location of Script Configuration Files These paths are relative to the root of the script, not...

 Manual for cPanel

Yes, a manual for cPanel is available. Go here to view it.

 MySQL database size limit

There is no limit for the size of databases.MySQL is only limited to the size of your cPanel's...

 Password Protect Directories Icon

To password protect a directory: Log into your cPanel and click on the Password Protect...

 Please read before creating an Addon Domain

Please Read before Creating an Addon Domain Addon domains are handled similarly to subdomains...

 Public_html Folder and how it works

public_html folder The public_html folder is the web root for your primary domain name. This...

 Raw Access Logs

Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or...

 Removing Folders from the Home Directory

For web developers and administrators, the relocation and removal of files/folders is a task that...

 Setting a Cron to Run at a Specific Date and Time

In order to correctly set Digicom's servers to perform a desired task in the form of a cron at a...

 Show Hidden Files

Hidden Files Hidden file and folder names start with a dot (.). For example: .htaccess...

 Troubleshooting MySQL Database Connection Issues

Databases are the driving element of a website. Databases tell a website how to function on a...

 URL Redirect, How to Create

URL Redirect, How to Create The Redirects tool in cPanel will allow you to redirect your...

 Using Network Tools in cPanel

One of the most useful tools in cPanel that is often overlooked is the Network Tools function....

 Viewing Your Disk Space Usage

To view the disk space usage totals for your account's directories and databases: Login to...

 What is a Cron job?

cron is a Linux utility which schedules a command or script on your server to run automatically...

 What is a Parked Domain? How Do I Create and Delete One?

Parked domains are often used by businesses that want to have more than one web address for...

 What is a Subdomain name and how to create or delete one

What is a Subdomain Name? How Do I Create and Delete One? It is not always necessary to...

 What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and pictures on your...

 What is the Difference between Parked, Addon and Subdomains?

Subdomain A subdomain is a second website with its own unique content, but there is no new...

 WordPress Preventing You From Password Protecting a Directory?

Password protecting a subdirectory using the cPanel icon (or a .htpasswd file) will be...

 WordPress pointing home URL to subdirectory

Pointing your home site's URL to a subdirectory In some cases, you may have a WordPress site...

 public_ftp folder

The public_ftp folder is used for storing files which are available with anonymous FTP. You...