How to cancel Trend Micro Automatic Renewal

To cancel the Auto Renewal, do the following:
  1. Go to Trend Micro Account.
    Sign In to your Trend Micro Account
  2. Type your email address and password, then click Sign In.
    • If you forgot the registered email address but you have the serial number, click Forgot which address you used before?
    • If you forgot the password, click Forgot password?
    • If you are unable to disable the Auto-Renewal and the registered email address is already inactive, contact our Technical Support for assistance.
  3. Click the green Auto-Renew ON slider.
  4. Click Disable Now.
    When you successfully disabled Auto-Renew, you should see Renew Now.
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