Knowledgebase

How to cancel Trend Micro Automatic Renewal

To cancel the Auto Renewal, do the following:

Go to Trend Micro Account.
Type your email address and password, then click Sign In.
- If you forgot the registered email address but you have the serial number, click Forgot which address you used before?
- If you forgot the password, click Forgot password?
- If you are unable to disable the Auto-Renewal and the registered email address is already inactive, contact our Technical Support for assistance.
Click the green Auto-Renew ON slider.
Click Disable Now.

When you successfully disabled Auto-Renew, you should see Renew Now.

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