Add a TXT record for verification
Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.
Note: This record is used only to verify that you own your domain; it doesn t affect anything else. You can delete it later, if you like.
-
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress.com/cpanel
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
-
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
-
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
TXT Data
Use your domain_name. (for example, fourthcoffee.com.)
This value MUST end with a period (.)
1
TXT
MS=msXXXXXXXX
Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
How do I find this?
-
Choose Add Record.
-
Wait a few minutes before you continue, so that the record you just created can update across the Internet.
Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.
When Office 365 finds the correct TXT record, your domain is verified.
-
On the Domains page, choose the domain that you are verifying.
-
On the Setup page, choose Start setup.
-
On the Verify domain page, choose Verify.
Note: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Add an MX record so email for your domain will come to Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
-
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
-
On the Control Panel page, in the Mail area, choose MX Entry.
(You may have to scroll down.)
-
In the Email Routing area, select Remote Mail Exchanger.
-
Choose Change.
-
On the MX Entry Maintenance page, in the Add a New Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(You may have to scroll down.)
Priority
Destination
0
For more information about priority, see What is MX priority?
<domain-key>.mail.protection.outlook.com
Note: Get your <domain-key> from your Office 365 portal account.
How do I find this?
-
Choose Add New Record.
-
If there are any other MX records in the MX Records section, remove each of them:
Begin by choosing Delete in the Action column for one of the other records.
-
Choose Delete to confirm the removal of that record.
-
Use the same process to remove each of the other records, keeping only the one that you created earlier in this procedure.
Add the six CNAME records that are required for Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
-
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
-
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
-
Add the first of the six CNAME records.
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
CNAME
autodiscover.domain_name. (for example, autodiscover.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
autodiscover.outlook.com
sip.domain_name. (for example, sip.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
sipdir.online.lync.com
lyncdiscover.domain_name. (for example, lyncdiscover.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
webdir.online.lync.com
msoid.domain_name. (for example, msoid.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
clientconfig.microsoftonline-p.net
enterpriseregistration.domain_name.. (for example, enterpriseregistration.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
enterpriseregistration.windows.net
enterpriseenrollment.domain_name.. (for example, enterpriseregistration.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
enterpriseenrollment.manage.microsoft.com
-
Choose Add Record.
-
Add each of the other five CNAME records.
In the Add a Record section, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.
Repeat this process until you have created all six CNAME records.
Add a TXT record for SPF to help prevent email spam
Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
-
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
-
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
-
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
TXT Data
Use your domain_name. (for example, fourthcoffee.com.)
This value MUST end with a period (.)
3600
TXT
v=spf1 include:spf.protection.outlook.com -all
Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
-
Choose Add Record.
Add the two SRV records that are required for Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
-
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
-
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
-
Add the first of the two SRV records.
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
Priority
Weight
Port
Target
_sip._tls.domain_name. (for example, _sip._tls.fourthcoffee.com.)
This value MUST end with a period (.)
3600
SRV
100
1
443
sipdir.online.lync.com
_sipfederationtls._tcp.domain_name. (for example, _sipfederationtls._tcp.fourthcoffee.com.)
This value MUST end with a period (.)
3600
SRV
100
1
5061
sipfed.online.lync.com
-
Choose Add Record.
-
Add the other SRV record.
In the Add a Record section, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.
Note: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.
Note: This record is used only to verify that you own your domain; it doesn t affect anything else. You can delete it later, if you like.
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress.com/cpanel
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
TXT Data
Use your domain_name. (for example, fourthcoffee.com.)
This value MUST end with a period (.)
1
TXT
MS=msXXXXXXXX
Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.How do I find this?
Choose Add Record.
Wait a few minutes before you continue, so that the record you just created can update across the Internet.
Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.
When Office 365 finds the correct TXT record, your domain is verified.
Go to the Domains page.
On the Domains page, choose the domain that you are verifying.
On the Setup page, choose Start setup.
On the Verify domain page, choose Verify.
Note: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
Back to top
Add an MX record so email for your domain will come to Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
On the Control Panel page, in the Mail area, choose MX Entry.
(You may have to scroll down.)
In the Email Routing area, select Remote Mail Exchanger.
Choose Change.
On the MX Entry Maintenance page, in the Add a New Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(You may have to scroll down.)
Priority
Destination
0
For more information about priority, see What is MX priority?
<domain-key>.mail.protection.outlook.com
Note: Get your <domain-key> from your Office 365 portal account.How do I find this?
Choose Add New Record.
If there are any other MX records in the MX Records section, remove each of them:
Begin by choosing Delete in the Action column for one of the other records.
Choose Delete to confirm the removal of that record.
Use the same process to remove each of the other records, keeping only the one that you created earlier in this procedure.
Back to top
Add the six CNAME records that are required for Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
Add the first of the six CNAME records.
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
CNAME
autodiscover.domain_name. (for example, autodiscover.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
autodiscover.outlook.com
sip.domain_name. (for example, sip.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
sipdir.online.lync.com
lyncdiscover.domain_name. (for example, lyncdiscover.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
webdir.online.lync.com
msoid.domain_name. (for example, msoid.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
clientconfig.microsoftonline-p.net
enterpriseregistration.domain_name.. (for example, enterpriseregistration.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
enterpriseregistration.windows.net
enterpriseenrollment.domain_name.. (for example, enterpriseregistration.fourthcoffee.com.)
This value MUST end with a period (.)
3600
CNAME
enterpriseenrollment.manage.microsoft.com
Choose Add Record.
Add each of the other five CNAME records.
In the Add a Record section, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.
Repeat this process until you have created all six CNAME records.
Back to top
Add a TXT record for SPF to help prevent email spam
Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
TXT Data
Use your domain_name. (for example, fourthcoffee.com.)
This value MUST end with a period (.)
3600
TXT
v=spf1 include:spf.protection.outlook.com -all
Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.
Choose Add Record.
Back to top
Add the two SRV records that are required for Office 365
Important: Before you perform this procedure, you must first perform the procedure in the first section of this article, Point your domain to your hosting account.
To get started, go to your cPanel page at Digicom. You'll be prompted to log in first.
(Each hosted account at Digicom is assigned a unique cPanel address. Your cPanel address should look like this: https://YourSiteAddress:secure-port-number. The sign-up email you received from Digicom will specify that address.)
Important: To have a cPanel associated with your domain, you need a hosting account with Digicom. To get started with Office 365, you can either purchase a hosting account from Digicom or redelegate your nameservers to point to Office 365.
On the Control Panel page, in the Domains area, choose Advanced DNS Zone Editor.
(You may have to scroll down.)
Add the first of the two SRV records.
On the Advanced DNS Zone Editor page, in the Add a Record area, in the boxes for the new record, type or copy and paste the values from the first row in the following table.
(Select the Type value from the drop-down list.)
Name
TTL
Type
Priority
Weight
Port
Target
_sip._tls.domain_name. (for example, _sip._tls.fourthcoffee.com.)
This value MUST end with a period (.)
3600
SRV
100
1
443
sipdir.online.lync.com
_sipfederationtls._tcp.domain_name. (for example, _sipfederationtls._tcp.fourthcoffee.com.)
This value MUST end with a period (.)
3600
SRV
100
1
5061
sipfed.online.lync.com
Choose Add Record.
Add the other SRV record.
In the Add a Record section, create a record by using the values from the next row in the table, and then again choose Add Record to complete that record.
Note: Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you re having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.
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